Kaiser Corporation, Cheyenne, Wyoming

The company believes in doing a project right the first time and stand behind the work with a guarantee that means something. This family-run operation not only believes what it preaches, but has made every effort to keep that foundation strong.

They use a few trusted contractors to install their products. They feel too many people are not qualified to handle the job. That would reflect badly on their shop—something they spent decades trying to protect. They also tell customers—both residential and commercial, the prices and manufacturers up front. This cuts the potential deceit customer may feel and keep everything on the level. They understand that doing business this way may cost them customers. They also know that business model works because will flock to a truthful company.

While they do not divulge their partners, their showroom does tell a story. They have a voluminous space for tiles and accessories. They also know the industry and can special order pieces if necessary. There is no job too big or small for this company.